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Displaying 1 - 8 of 8
(I’m) Happy to Help (You): The Impact of Personal Pronoun Use In Customer-Firm Interactions
Author:
Packard, Grant
, Author:
Moore, Sarah G.
, Author:
McFerran, Brent
Date created:
2018-02-13
Should a customer service agent say, “We want to help you” or “I want to help you”? The choice influences customer satisfaction — and the bottom line.
Author:
McFerran, Brent
, Author:
Moore, Sarah G.
, Author:
Packard, Grant
Date created:
2019-01-29
She Said, She Said: Differential Interpersonal Similarities Predict Unique Linguistic Mimicry in Online Word of Mouth
Author:
Moore, Sarah G.
, Author:
McFerran, Brent
Date created:
2017-02
The primacy of consciousness in education: A role for contemplative practices in education
Author:
Bai, Heesoon
, Author:
Scott, Charles
Date created:
2011
Contemplative pedagogy and revitalization of teacher education
Author:
Bai, Heesoon
, Author:
Scott, Charles
, Author:
Donald, Beatrice
Date created:
2009
Recalibration of post modernism with earth in mind
Author:
Bai, Heesoon
, Author:
Miyakawa, Muga
, Author:
Scott, Charles
Date created:
2018
Holistic-contemplative pedgagogy for twenty-first century teacher education as healing
Author:
Bai, Heesoon
, Author:
Morgan, Patricia
, Author:
Scott, Charles
, Author:
Cohen, Avraham
Date created:
2018-09-14
How Should Companies Talk to Customers Online?
Author:
McFerran, Brent
, Author:
Moore, Sarah G.
, Author:
Packard, Grant
Date created:
2018-10-26