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Tutorial Authorship and Hybrid Designers: The Joy (and Frustration) of DIY Tutorials

Alternative title
The Natural Sciences and Engineering Research Council (NSERC)
Resource type
Date created
2015
Authors/Contributors
Author (aut): Wakkary, Ron
Author (aut): Schilling, Markus
Author (aut): Dalton, Matthew
Author (aut): Hauser, Sabrina
Author (aut): Desjardins, Audrey
Author (aut): Zhang, Xiao
Author (aut): Lin, Henry
Abstract
Tutorials are critical to the success and vitality of DIY practices. In this paper, we elevate the importance of tutorial authorship as one way to maintain and improve the quality of tutorials in DIY. We discuss the role interaction designers can play as hybrid designers, mediating between author and audience to contribute to the improvement of practices of tutorial authorship in DIY. We examine the quality of tutorials through the building and analysis of ten DIY projects and tutorials. We analyze key issues across three categories: 1) competences, components and tools, 2) sequencing, 3) and communication. We offer findings that are both practical guidelines for detailed improvements of tutorials and structural themes for improving tutorial authorship including the themes of accurate information, competences and tools, and tutorial format. In conclusion, we discuss the potential for interaction designers to simultaneously mediate and shape tutorials and tools in a form of hybrid design.
Document
Published as
Wakkary, Ron; Schilling, Markus; Dalton, Matthew; Hauser, Sabrina; Desjardins, Audrey; Zhang, Xiao, & Lin, Henry. Tutorial Authorship and Hybrid Designers: The Joy (and Frustration) of DIY Tutorials. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '15), 609-618.
Publication title
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '15)
Document title
Tutorial Authorship and Hybrid Designers: The Joy (and Frustration) of DIY Tutorials
Date
2015
First page
609
Last page
618
Copyright statement
Copyright is held by the author(s).
Scholarly level
Peer reviewed?
Yes
Language
English
Member of collection
Download file Size
2015_CHI_Tutorial_Wakkary_vy-edited.pdf 366.34 KB

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