Understanding interaction design practices

Resource type
Date created
2011
Authors/Contributors
Abstract
There is an undesirable gap between HCI research aimed at influencing interaction design practice and the practitioners in question. To close this gap, we advocate a theoretical and methodological focus on the day-to-day, lived experience of designers. To date, this type of theory-generative, experientially oriented research has focused on the users of technologies, not the designers. In contrast, we propose that HCI researchers turn their attention to producing theories of interaction design practice that resonate with practitioners themselves. In part one of this paper, we describe the mismatch between HCI research and interaction design practices. Then we present vignettes from an observational study of commercial design practice to illustrate the issues at hand. In part two, we discuss methodological and theoretical changes in research practice that might support the goal of integrating HCI research with interaction design practices. We then discuss current research methods and theories to identify changes that might enlarge our view on practice. In part three, we elaborate on our theoretically minded agenda and a kind of ideal-type theory.
Document
Published as
Goodman, Elizabeth; Stolterman, Erik, & Wakkary, Ron. (2011). Understanding interaction design practices. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '11), 1061-1070. doi:10.1145/1978942.1979100
Publication title
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '11)
Document title
Understanding interaction design practices
Date
2011
First page
1061
Last page
1070
Publisher DOI
10.1145/1978942.1979100
Copyright statement
Copyright is held by the author(s).
Scholarly level
Peer reviewed?
Yes
Funder
Language
Member of collection