Skip to main content

The role of trust in communication breakdowns in disaster situations

Resource type
Thesis type
(Thesis) M.A.
Date created
2008
Authors/Contributors
Abstract
Disaster situations are, by their very nature, broad and complex situations. While it is intrinsically appealing to assume that communication breakdowns in these situations are due to technological barriers, this assumption overlooks the possibility that non-technological barriers to communication exist within and between agencies and individuals. High levels of social capital within or between groups will enable better communication and resource flows. Thus trust will clearly have a critical role in communication during disaster situations. This thesis describes the disaster communication and seeks to understand the role of trust in the communication process. The literature reviewed here explores the areas of communication breakdowns and interoperability, gathering together diverse literature regarding the role of social networks, habitus, and trust in order to understand better the dynamics of the communication process in disaster situations.
Document
Copyright statement
Copyright is held by the author.
Permissions
The author has not granted permission for the file to be printed nor for the text to be copied and pasted. If you would like a printable copy of this thesis, please contact summit-permissions@sfu.ca.
Scholarly level
Language
English
Member of collection
Download file Size
etd3626.pdf 331.69 KB

Views & downloads - as of June 2023

Views: 29
Downloads: 1