Creating a Flexible IT Organization

In 2004, the nearly billion dollar software company Business Objects undertook a major acquisition. Now, the business is looking to improve operations and position itself as a major player in the business intelligence market. This paper focuses on how Business Objects can create a flexible IT organization that can evolve with changing corporate strategies in today's competitive markets. The analysis section completes a SWOT analysis and reviews business strategy, organizational strategy and IT strategy. The analysis concludes that increased legislated process and broad geographic reach in a truly flexible IT organization are not feasible. However, action can be taken to balance control and flexibility that will make IT an enabler for the business. Recommendations include appointment of a CIO, hybrid organizational structure and establishment of performance metrics. As part of implementation strategy, a gradual change management approach is recommended with a dedicated team to monitor progress and adapt the plan as the environment evolves.