Factors influencing client experience with a community-based intervention for adult depression in Vietnam

This thesis identifies key factors influencing client experiences and participation with a community-based self-supported management (SSM) intervention for adult depression in Vietnam. Using qualitative methods, an in-depth understanding of client feedback on the intervention was gained, key factors that influence patient experience(s) with the intervention were identified. and the ways in which client feedback can be incorporated and implemented in subsequent iterations of the intervention was determined. Clients highlighted the key factors contributing to the success of the intervention. While equipping them with the skills and knowledge to address their depression, satisfaction was enhanced by social collaborators who excelled at establishing meaningful relationships. Future adaptations should carefully consider the critical role of relationship-building and trust formation, which may be impeded by a transition to online delivery. Moving forward, interventions should encompass a holistic approach that addresses the broader context in order to promote lasting positive outcomes for clients.