Smart Metering Initiatives: Lessons in Public Engagement and Communication

Date created
2013-04-04
Authors/Contributors
Abstract
This paper uses four case studies to explore the difficulties with public engagement and communication faced by utilities implementing smart metering initiatives, and the approaches taken to engage and communicate with the public. These case studies are then used to identify common areas of concern for public organizations looking to implement new policies or programs with characteristics similar to smart metering initiatives, and to offer up suggestions for improved public engagement and communications.
Document
Identifier
etd7754
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The author granted permission for the file to be printed and for the text to be copied and pasted.
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etd7754_CCurson.pdf 1.65 MB