Grey Vancouver's information architecture process

This project report provides an overview and analysis of Grey’s process for developing the information architecture (IA) of two client websites: UBC Electrical and Computer Engineering and the Kelty Mental Health Resource Centre. The report details the initial stages of IA development, including research into user groups, and covers the development process prior to site building. Further, the report discusses the process and purpose behind usability testing for the two websites, and details key findings and recommendations for improving the IA. Finally, this report concludes with a comparative analysis of the IA development process for both websites, noting key similarities and differences, as well as recommendations for improving the process. By examining Grey’s IA development process, this report shows how integral it is to identify the needs of key user groups early on, as these findings will influence the development process throughout the entirety of the project.