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Achieving cultural competence: A case study of ethnic Chinese elders in Vancouver long-term residential care

Resource type
Thesis type
(Project) M.P.P.
Date created
2005
Authors/Contributors
Abstract
The increasing ethnic diversity in Vancouver's aging population brings challenges to the long-term care (LTC) system to create and deliver culturally appropriate quality services to ethnic minority elders. Several American jurisdictions have introduced a cultural competence framework that assists health care organizations to improve health outcomes and eliminate racial and ethnic health disparities. The study has two components: a standard questionnaire to interview 40 Chinese- Canadian elders and identify their particular needs; and a survey, adapted from a cultural competence check-list, mailed to 35 care facility administrators in Vancouver. The study demonstrates that Vancouver facilities meet 4 of the 17 cultural competence standards. Specific shortcomings of current policy and practice were described in the elders' interviews. This study analyzes three policy alternatives using four feasibility tests. The recommended strategies propose that Vancouver Coastal Health LTC system implement specified culturally competent health services to reduce administrative and linguistic barriers to patient care.
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The author has not granted permission for the file to be printed nor for the text to be copied and pasted. If you would like a printable copy of this thesis, please contact summit-permissions@sfu.ca.
Scholarly level
Language
English
Member of collection
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etd1660.pdf 1.39 MB

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